In this third installment of Private Label for Dummies, Kevin walks you through what to look for in selecting a supplier, and provides guidance and tips for placing your first order of your private label product. Next, listen to some keys to designing packaging that will stand out and set you apart from your competition.
Overview:
Before you get to this step, you should have listened to episodes 1 and 2 of Private Label for Dummies. Don’t be a hero and skip around, follow the directions for success!
To listen to episode 1 click here.
To listen to episode 2 click here.
Negotiating with Your Supplier:
When it comes to approaching potential suppliers, you’ll want to talk to around 10x the suppliers you end up dealing with, and you will want to request samples from at least 3-4 different manufacturers. Don’t skip this step. You will find great variances in price and quality, so it is important to inspect what it is you will be selling.
Remember that you wan to build a relationship with your supplier, not just become their customer. Be kind and courteous. One of the best ways to make a strong first impression is to use a custom email address with the domain you registered after listening to episode 1. [email protected] is much more official looking than [email protected] These suppliers are being inundated with potential private label customers every day — and you want to give them a reason to choose to do business with you.
A few pointers for negotiating with suppliers:
1. Be aware of patents and trademarks. Do your due diligence. Just because a factory is willing to sell it to you, does not mean it is not protected. Seek competent legal advice if need be.
2. Use Alibaba’s built in protection mechanisms such as Gold Supplier status. Use common sense.
3. Check to see if your supplier is selling the same product on Amazon. It is not necessarily a deal breaker if they are, but something you should be aware of, for sure! If the manufacturer sells on Amazon they will ALWAYS be able to beat you on price. The question then becomes can you beat them on marketing, images, listing, etc.
4. Ask about customization options. Can you get a different color? How about your logo or brand imprinted on the product? Are there minor improvements or tweaks you can implement to make the product better, and if so can those be exclusive to you?
5. Order samples BEFORE placing an order with a company. This is a MUST-DO.
6. Negotiate price and MOQ (minimum order quantity) LAST! They will want to find out early on how many units you plan to order. Hold off on discussing this, as well as on negotiating your price for as long as possible. Ideally it will be the last thing you discuss. The reason for this is that if you get all of the other details worked out (color, size, features, packaging, shipping, production time etc.) your supplier is now INVESTED in your product. They want to see you place and order, and will be much more willing to negotiate. If you lead with those questions, however, it is very easy for them to tell you no, because they are not yet invested.
Finally, when determining your initial order quantity, instead of asking yourself “How few can I get by with to start?” instead ask “How many can I reasonably afford to start with”. The more the better, in my opinion, as you will need somewhere between 50-250 to launch with, depending on the competitiveness of your market.
My Story: Learn from It
I want to share a few examples with you of how dealing with a supplier can become very stressful, not just in the beginning stages, but after you’ve launched a product. Learn from my experience.
One of my suppliers also supplies a fair amount of my competition. While this made it easy for me to identify them as a supplier, it also makes it very easy for my competition to identify my new products, and the company providing those new products to me. This has created a cest pool of Amazon-sellers, who frequently copy each other’s new ideas and product lines. When I first discovered this, I approached the supplier to discuss ways to combat this and potentially differentiate our line from the others, but they were only willing to go so far. I can’t say that I blame them– they have a good thing going. The lesson learned here is to not get yourself into a situation where you are doing the hard work of researching new products and ideas for your competition. Differentiate your brand with products sourced from multiple sources, and go to great lengths to make it harder for your competition to copy you.
Another supplier of mine provides a product that is very difficult to source. I was elated when I found them, had my version go live and start selling like hot-cakes. It was only then that it was brought to my attention that I was selling below this supplier’s MAP (minimum advertised price) stipulation. When I thumbed back through the 4-page document I had signed with them, sure enough–there it was. This started a round of negotiation between my supplier and I that was time consuming and painful. On one hand, the supplier’s expectations were much more in line with a wholesale agreement than a private label agreement. On the other hand, finding another supplier that could duplicate this product was very difficult as well. In the end, we were able to come to terms and keep my product selling. Moral of this story is not to sign anything unless you read and understand it thoroughly! Also, make sure that your supplier understands that you will brand this product your own, and retain all rights to sell the product as you choose, and for the amount you choose. That’s the nature of private labeling.
I am fortunate to have great relationships with my suppliers today, and I want to do business with them for a long time. Make the effort to put in the time and energy to build relationships with your supplier, and it will pay off tenfold.
Designing Packaging:
Once you select a supplier and place your initial order, it’s time to design some packaging. I am not going to go deep into specifics here, as it will be largely dependent on your product. Here are my suggestions for packaging design, however:
99 Designs: My favorite! They run a contest and designers submit designs and compete against one another. A great way to get a really nice design in about a week for a few hundred bucks. Also, check out their “tasks” for smaller projects. They are only $19 each, and are completed in about an hour.
Fiverr: A plethora of jobs (including packaging design) starting at five bucks.
Take the time, and spend the money, to do it right when it comes to packaging. Don’t skimp on this. Get the best packaging you can afford.
Wrap-Up:
What action are YOU going to take this week? Don’t sit on the sidelines, contact those suppliers and get your samples ordered! Then place your first order. Make sure to join our new private facebook group, Private Label Empire Builders so that you can get support and accountability! Next week, we will set up our Amazon listing, and create a launch plan. You won’t want to miss it.
I want to hear from you! Contact me on Facebook, leave a comment below or send me an email and let me know where you are in the process!
–Kevin